Shipping Policy

Ahlam ships to Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, France, Germany, United Kingdom, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United States by DHL couriers or other partners.

Shipping costs

Countries Shipping Costs Shipment date
Italy (Express delivery) 15€
€ 0 for Orders over € 200
1-2 Business days for the dispatch of the goods in stock
7-15 days for the delivery of saddle pads
European Union 20€
€ 0 for Orders over € 200
3 Business days for the dispatch of the goods in stock
7-15 days for the delivery of saddle pads
Switzerland, UK, Malta 30€
€ 0 for Orders over € 300
3 Business days for the dispatch of the goods in stock
7-15 days for the delivery of saddle pads
Extra - UE 85€
€ 0 for Orders over € 500
5 Business days for the dispatch of the goods in stock
15-20 days for the delivery of saddle pads

 

Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.

All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

Shipping is free for orders over 300€.

Shipping cost for Switzerland includes duty and import fees.

Shipment date

Items will be dispatched in 1-2 business days (Monday-Friday) following order completion.

Estimated transit time after dispatch:

  • Italia: 1-2 Business days
  • Europe: 3 Business days
  • Extra - UE: 5 Business days

Ahlam cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Ahlam.

Tracking

When the order is shipped, Clients receive an email from Ahlam specifying the tracking number and a direct link to monitor the shipment status.